With the widespread concern in our community about the Coronavirus (COVID-19), Lucas Counseling Group continues to place our clients’ health as a top priority.
With so many other services being canceled or suspended indefinitely, we understand the importance of maintaining consistency when it comes to our mental health.
As we all continue to adapt to the significant life adjustments that accompany this global crisis, our team has worked diligently to create contingency plans for the following:
- Individuals who are wanting to become new clients and begin counseling and
- Current clients who are either sick or who wish to limit their exposure to the public
To continue providing comprehensive and uninterrupted mental health services to our clients, Lucas Counseling Group now offers a secure and convenient option for those who are unable to attend in-office counseling or those who are trying to limit their exposure to the public. Effective immediately, Lucas Counseling Group is excited to offer online video counseling/telehealth that is safe, secure, and 100% HIPAA compliant.
We are also happy to report that telehealth services are covered by all of the insurance companies that we are in-network with, including Anthem, United Healthcare, Cigna, Sagamore, IU Health Plans, Aetna, and more.
We feel incredibly fortunate that we have been able to continue seeing most of our clients at our office with very few cancellations. Our team works diligently at regularly disinfecting and cleaning our office. We communicate with our current clients that if they are feeling symptoms as minor as a common cold that we will utilize our telehealth option, so there is not an interruption in the progress they have made in counseling.
Benefits of telehealth with Lucas Counseling Group:
– Our secure video portal is very user friendly. For Telehealth services, access to one of the following is required: a computer, tablet, or smartphone and an internet connection. If using a tablet or smartphone, clients can download our Telehealth app by Simple Practice. A link will be e-mailed before the appointment time. Simply click the link in the e-mail, and you will be connected directly to the online video session.
– Sessions can be held at your convenience from the comfort of your home or office. Barriers such as childcare or work schedules will not prevent you from seeking help.
-No disruption in counseling. With many doctor’s offices and mental health agencies canceling or postponing appointments, our team will continue to offer services via telehealth in addition to in-office appointments.
Some of our current clients have already begun utilizing our telehealth option without any issues.
If you would like more information or have any questions, please call our office at 317-584-3178 or visit http://www.lucasgroupsolutions.com